Frequently Asked Questions
Everything you need to know about shopping with Pogos Wine & Spirits.
Do you offer nationwide shipping for wine and spirits?
We ship to select states where local laws permit the direct shipment of alcohol. Please note that an adult signature (21+) is strictly required upon delivery for all orders containing alcohol.
Can I order online and pick up my purchase in-store?
Yes, we offer a convenient 'In-Store Pickup' option at checkout. You will receive a notification email as soon as your order is packed and ready for collection at our Dallas location.
What is your return policy for corked or damaged wine?
We stand behind the quality of our products. If you believe a bottle is corked or flawed, please contact us within 30 days of purchase with your receipt and the remaining contents of the bottle for an exchange or store credit.
How do you ensure the safety of fragile bottles during transit?
We use industry-standard, reinforced pulp or foam shippers specifically designed to protect glass bottles against impact and temperature fluctuations during the shipping process.
Are there quantity discounts available for large events or weddings?
Absolutely. We offer competitive case discounts and personalized consultations for large events. Please reach out to our team directly for a custom quote and pairing recommendations.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay for a seamless checkout experience.